Terms of service

Terms of Service

Last updated: August 27, 2026

Welcome to Christmas Heels.

These Terms of Service govern your use of our website and purchases made through Christmas Heels.

By accessing our website or placing an order, you agree to these Terms.

Online Store Terms

You may use our website only for lawful purposes.

You may not use our website, products, content, or services in violation of applicable law or the rights of another person.

Product Information

We make reasonable efforts to display product descriptions, photographs, colors, specifications, and other information accurately.

However, colors and appearance may vary slightly depending on lighting, photography, screen settings, manufacturing variations, and other factors.

Pricing

Prices are displayed on the website and may change at any time without prior notice.

Price changes do not affect orders already accepted unless otherwise required or permitted by law.

Taxes and shipping costs, when applicable, may be calculated and displayed during checkout.

Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right, where permitted by law, to refuse or cancel an order due to circumstances such as:

  • suspected fraud

  • pricing or product listing errors

  • product unavailability

  • payment authorization issues

  • shipping restrictions

  • unusually suspicious ordering activity

If we cancel an order after payment has been collected, we will issue the appropriate refund.

Payment

You agree to provide current, complete, and accurate payment and billing information.

Payments may be processed by third-party payment providers and are subject to their applicable terms and security procedures.

Shipping

Shipping is governed by our Shipping Policy, which forms part of these Terms.

Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Nothing in these Terms is intended to remove rights that cannot legally be waived under applicable consumer protection law.

Intellectual Property

The website and its content, including branding, logos, graphics, photographs, product descriptions, designs, text, and other materials owned by Christmas Heels are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, sell, modify, or commercially exploit our content without permission.

Prohibited Activities

You may not:

  • interfere with the operation or security of the website

  • attempt unauthorized access to systems or accounts

  • introduce malicious software or code

  • use the website for fraudulent purposes

  • scrape or copy protected website content unlawfully

  • impersonate another person

  • submit intentionally false information

Third-Party Services

Our website may use or link to third-party services.

We are not responsible for third-party websites or services that we do not control. Your use of such services may be subject to separate terms and privacy policies.

Disclaimer

To the fullest extent permitted by applicable law, the website and services are provided on an "as available" basis.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Christmas Heels will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or products.

This limitation does not apply where liability cannot legally be limited or excluded.

Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

Contact

If you have any questions regarding these Terms of Service, please contact us through our Contact Form.

Our customer support team will be happy to assist you.